Accessibility statement

Welcome to the accessibility statement of the National Development Services of Helsinki City Library. This website is subject to the Digital Services Act, which requires that all public sector online services in Finland are accessible.

This accessibility statement applies to the website www.libraries.fi as of 30 April 2020. The accessibility of this digital service has been assessed by Annanpura Oy.

Accessibility status of the digital service

Meets the critical A & AA requirements.

Did you notice any accessibility deficiency in our digital service? Please let us know and we will do our best to rectify it

Please use this online form for accessibility feedback.

You can also send your feedback by e-mail to toimitus@kirjastot.fi.

Supervisory authority

If you notice accessibility issues on the website, first give feedback to the website administrator. Receiving a response may take 14 days. If you are not satisfied with the response or you receive no response within two weeks, you can provide feedback to the Finnish Transport and Communications Agency Traficom Digital Accessibility Supervision Unit. Traficom’s accessibility requirements website (saavutettavuusvaatimukset.fi) explains how you can lodge a complaint and how the matter will be processed.

Contact information of the supervisory authority:

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Telephone +358 29 534 5000 (exchange)